FAQ
Frequently Asked
Questions.
Here are quick answers to the most common questions from our clients.
Want more answers ask us or explore more!
You can send inquiries via the contact form, email or online chat. We will reply within 24 hours.
Product model, order quantity, destination port and special requirements will help us provide a faster and more accurate quote.
We accept flexible MOQ, including trial orders and full container orders.
Yes, we support OEM/ODM customization including logo, color and configuration.
Normally 7–15 working days, depending on product type and order quantity.
We accept T/T, L/C and other common international payment terms.
Yes, we provide a standard warranty and long-term after-sales parts support.
Sure. Please leave your email and we will send it to you immediately.
Our machines are exported to Europe, Asia, Africa, South America, the Middle East and other regions.
We can arrange sea, land or air shipping with standard export packaging.
Yes, we provide online technical guidance, video support and long-term spare parts supply.
Yes, factory visits are welcome. Please make an appointment in advance so we can arrange reception.